LL
Luzaan L
1 reviews | Active since Jan 2019
13 Feb 2021, 11:36
Not very happy customer
Im disgusted with vodacom at the moment. My sister in law received a invoice of R500 extra this month for the number i am using ***. This was someone elses number and shows that i used 5gig in januarie and 5gig in februarie recurring on her account as it is under her name. Problem is i only use once off airtime?? I dont ever choose recurring. I dont have the app to buy airtime for this number aswell. My husband has a brand new number also vodacom yet strange people watsapp him which means it was someone elses number.But its a new number. I have proof that i never bought R500s data. Fix your problem.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Feb 2021, 13:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2021, 13:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
