EM
Emanuel M
1 reviews | Active since Aug 2019
16 Jan 2025, 12:55
not value for money when it comes to vodacom
vodacom isba *******...i upgraded to their 100mps contract for home internet its so slow definitely not value for money.as i loyal customer to them im very disappointed.been complaining on the x(twitter) but im being sent back and forth im so P**d i cant connect to my work teams it keeps buffering
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Jan 2025, 13:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jan 2025, 13:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
EM
Emanuel M's updateReviewer Update
13 Feb 2025, 20:16Still 3 weeks later im still experiencing the same problem .i feel ********** and undermined..im considering jumping ship for value for money
EM
Emanuel M's update13 Feb 2025, 20:16
Reviewer Update
Still 3 weeks later im still experiencing the same problem .i feel ********** and undermined..im considering jumping ship for value for money
EM
Emanuel M's updateReviewer Update
05 Mar 2025, 21:53Im just tired of a revolving issue and only being told they will attend to it..why the f..k sud i b paying for a service m not getting where as my account is always up to date with no fail..this is bulls..t . Vodacom sud just cancel my contract and we go different ways. Its almost 3 months and im still frustrated. I demand my issue be resolved within 7 days or i will take legal steps i cant b treated Like this. I took the data contract with 5G which i always see it on 4G at vodacom Nigel store. What more must i do to be happy. Im just tired of phone calls and no action. Vodacom pull ur socks up I've had enough😡😡
EM
Emanuel M's update05 Mar 2025, 21:53
Reviewer Update
Im just tired of a revolving issue and only being told they will attend to it..why the f..k sud i b paying for a service m not getting where as my account is always up to date with no fail..this is bulls..t . Vodacom sud just cancel my contract and we go different ways. Its almost 3 months and im still frustrated. I demand my issue be resolved within 7 days or i will take legal steps i cant b treated Like this. I took the data contract with 5G which i always see it on 4G at vodacom Nigel store. What more must i do to be happy. Im just tired of phone calls and no action. Vodacom pull ur socks up I've had enough😡😡