IvdM
Ivor van der Merwe

1 reviews | Active since Mar 2012

30 Apr 2018, 10:26

Not Updating Credit Bureau agencies

I have not been with Vodaom more than 2 years and they do not take my installment off the Credit Bureau. Is is still on Experian and perhaps others as well.

Can this please be removed from all Credit Bureau agencies as it influences my affordability.

Thanks Ivor

0
Replies (3)
Vodacom
Vodacom's reply30 Apr 2018, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 May 2018, 11:35
Official

Good Day Ivor

Kindly note that your query has been addressed and feedback has been provided.

Kind Regards

Craig Julius

Vodacom
Vodacom's reply02 May 2018, 11:35
Official

Good Day Ivor

Kindly note that your query has been addressed and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team