1 reviews | Active since Oct 2017
Not truthfully when I upgraded
I asked if and to what phone I can upgrade. A LG and Samsung was presented to me. At the end I've taken the Samsung with a tablet that was on special. And now I'm paying R430 per month for the Samsung after I was told that's what I can upgrade to. So the employee told lies to me and Vodacom just up their shoulders. That is not acceptable that people are not truthfull and I must pay for their untruthfullness.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Ria
I trust that you are well.
As per my email sent, please be advised the matter has been resolved.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Ria
I trust that you are well.
As per my email sent, please be advised the matter has been resolved.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
