DM
DARRIN M
1 reviews | Active since Sept 2024
06 Aug 2025, 21:09
Not trustworthy. *****ulentl, rather use different provider.
Vodacom have is a quote in writing, then overcharged us and told us it was a mistake on their behalf but we still need to pay, completely ignoring the written agreement between us. Not trustworthy not accountable.
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Replies (2)
Vodacom's replyOfficial
07 Aug 2025, 07:54 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2025, 07:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DM
DARRIN M's updateReviewer Update
13 Sept 2025, 20:59This is still not resolved. Maybe Olivia or Fergie will update us on the progress?
DM
DARRIN M's update13 Sept 2025, 20:59
Reviewer Update
This is still not resolved. Maybe Olivia or Fergie will update us on the progress?