Not trustworthy

<p>My poor mom has been struggling with Vodacom to have this complaint resolved!!!! They erroneously changed the billing on her account. harrased with calls for the account being in arreas and then shredded her credit profile.</p> <p>Last month they admitted their mistake and confirmed that there is a credit of R 80 on the account. Of which there is email communication of this, Now we are being contacted for an account that is in arrears! i mean really, you cannot even trust the written communication. And there has been no apology of any of the inconvience caused.</p> <p>We will be contacting the Obudsman as this is ridiculous! This is now month 6!!</p> <p> </p>