LN
Lwazi N

1 reviews | Active since Apr 2017

08 Apr 2024, 11:51

Not trustworthy

Dear Vodacom In the previous complaint, I instructed you that you must not make the account unlimited on the calls. Why did you allow this current invoice to go above the package? Please send me a copy of the itemized billing.

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2024, 11:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team