Not treated fairly

I have had a contract with Vodacom South Africa since 2008, and have been a loyal customer paying every month and renewing everytime the contract is due. This one instance where I no longer work and expect their courtesy towards me they are being as I would say arrogant and ********. I called the customer service department to make an arrangement to pay R2000 on my account and the balance by 21 July 2015 by which I will have funds available to pay the balance due and continue with my good record I have with them, instead, they transfer me from one agent to another, and then to a supervisor, who agrees and authorize the arrangement and to keep my lines active, then transfers me to the accounts department, only to find out they will first have to consider whether or not to deactivate my line after the R2000 payment. Then I get transferred to collections department only to tell me, after the arrangement has been \authorized"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;216265;705583;13;2;0;0;0;0;2;NULL;NULL;NULL;15/02/21 10:02;15/07/02 10:19;No feedback after 4 months;MRHCR1630EP060071 CHASSIS NO;Dealer Pricipal;***;Four months ago I bought a new Honda Accord 2. at Zambezi Honda in Pretoria. Upon delivery of my brand new vehicle i noticed that there were no mudflaps and immediately order a set in store. Whilst washing the car some time later on I picked up a small rubber that must have fallen out under the dashboard close to the brake pedal area. I took this up with Honda SA who referred me to Honda Zambezi who up to this day have no clue where the rubber belongs. While I am not satisfied with this service delivery I must commend their vehicle service department. Absolutely awesome. Needless to say I am still waiting for the mudflaps and they still have no idea where the rubber needs to go?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;868656;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/07/02 11:59;15/07/02 10:22;McDonalds do not deliver;;Staff;***;For the last 2 months, every time I order something at McDonald's the item is short of content. When you order a large coke, you get a cup that is not fully filled up. When you order a large fries, you get the amount of fries that will probably fill up a medium container. I let it go so many times, but now I have had it! it doesn't help asking them or complaining because I have and it is still happening! When I spoke to the manager over the phone, I wasn't offered a refund or at least a fill up. I was only told that they are sorry. Today's order, my drink AND fries were short again when I opened it!!!!! I just feel that I get about half the amount for full price at McDonald's!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;441210;688432;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/02 12:15;15/07/02 10:24;Audi's poor service from Finance team;7,91E+12;Charlene Vermeulen;***;Took delivery of my new Audi A5 on the 15th of June and traded in my old Audi A5 on the same day, Part of the deal was Audi's requirement to settle my SBSA VAF account. on the 25th of June 2015, my cheque account was debited by SBSA VAF for the previous car. An enquiry was raised with Charlene Vermeulen from Audi Northcliff, she is the Finance Business Manager at this dealership. She said she would investigate, in the interim I must forward proof of debit so they can process a refund. I subsequently instructed my banker to reverse the debit and requested written confirmation from her that my previous VAF account was settled. I have been sending emails to Charlene daily and she has not had the decency to respond, to date. I have been receiving calls from SBSA VAF advising me that my account is in arrears and the account has not been settled. I called my sales person Ralph Mutshinya to intervene since Charlene seems to be ignoring my emails and does no9t even have the decency to respond to my emails. Audi has now adversely impacted my credit history as a result of this and to date, Charlene has not called to even explain now that the deal has gone through, I am the one chasing the.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;868660;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/02 10:45;15/07/02 10:25;unpaid funeral policies and frozen bank account ;*** 084;Isaac Mokosi;***;My family passed on due to a fatal accident a month ago, my wife and i had joint account which was frozen ,as a result that I cannot get hold of any of my funds as my salary still goes into this account I've submitted all the required documents but its over a month now and nothing has been done to assist me when i called I was told i have to wait because I'm not the only client .<br> Further more I have funeral policies with standard bank up until now they still didn't pay out for my deceased family according to them it is out of their hands;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;784339;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/02 12:15;15/07/02 10:25;No mercy;8,01E+12;;***;I am the receiver of very bad news today. My Bank, which claims to be a market leader and focused on customer service has just deducted an amount of R19000 from my cheque account, without my prior knowledge or approval;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;868637;886835;12;5;0;0;0;0;5;NULL;NULL;NULL;15/05/29 11:07;15/07/02 10:25;A COMMUNITY DOCTOR WITH REAL HEART;;Jeteesh Ranchod;;My household laboured under a very painful &amp;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;757736;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/02 12:14;15/07/02 10:26;Parcel from USA missing;;;***;Good day <br> <br> I am struggling the get assistance with locating this parcel<br> LN***US was sent via USPS on the 30th of May to South Africa <br> The Tracking shows it has left the US but seems to not have been scanned into South Africa yet .<br> Its been now over 4 weeks .<br> Another parcel from the US 1 week agor is already in customs.<br> <br> Please help to find my parcel <br> <br> Kind Regards<br> <br> Markus ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;544144;33;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/02 12:22;15/07/02 10:27;Poor Service;8,40E+12;Kauser;***;this is a complaint from one of FNB customers for Law on call and i fully agree:<br> FNB Law on Call, oh my Gosh it is so un-FNB. When one uses FNB you expect to be assisted (as in \How can we help you\""). But what you get at FNB Law On Call will leave a bitter taste in your mouth. The service is horrible"