Not transferring an account

<p>On June 23 I went to Vodacom Centurion to transfer my cell number from a company account to my wife's name. To date, nothing has been done! They keep blaming it on some sort of new system they are implementing. I also went to Vodashop in Woodlands, twice! And still nothing. I cannot understand how it can take 3 months, and yet no one can tell me what and when this will happen! Unacceptable!</p> <p> </p>