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Sinenhlanhla M
1 reviews | Active since Mar 2020
19 Feb 2022, 23:37
Not the vodacom I used to know
I'm not getting assistance from vodacom anymore everytime I call "they are experiencing high call volumes" and they hangup, not given a chance to hold and wait for an available consultant, so we can resolve my issues
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Replies (2)
Vodacom's replyOfficial
20 Feb 2022, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2022, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sinenhlanhla M's updateReviewer Update
24 Mar 2022, 15:32Good day Vodacom. It is with great sadness that I'm no longer happy with your service, when we need help you refer us to TOBI of which it's not interactable with, I'm really not a happy client now. I have problems with Vodabucks
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Sinenhlanhla M's update24 Mar 2022, 15:32
Reviewer Update
Good day Vodacom. It is with great sadness that I'm no longer happy with your service, when we need help you refer us to TOBI of which it's not interactable with, I'm really not a happy client now. I have problems with Vodabucks