TC
Tim C

1 reviews | Active since Feb 2015

07 Feb 2015, 20:43

Not taking responsibility for device compatibility

Vodacom 3G ****le not supported on operating system Yosemite. It continually crashes machines.<br> <br> The solutions they offering are:<br> <br> Pay off your contract for the year and upgrade to the Wifi router<br> Buy the router outright <br> <br> None of these are fair and involve additional costs for their shortcomings<br> <br> How can a compromise not be reached for their incompetence?<br> <br> Not once was i notified of any compatibility issues!<br> <br> They are not willing to alter your contract to accommodate their shortcomings. <br> <br> Yosemite has been out since October last year, yet still no solution!<br> <br> In a nutshell, they want us to suck it up and wait!<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2015, 11:54
Official
Hello tim.churchman,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,