sS
shaakira S

1 reviews | Active since Mar 2011

14 Nov 2018, 12:01

not taken seriously

I lodged a complain few weeks back. I did was i was suppose to do and send. I reported this too on facebook but nobody is taking my matter seriously. How long does it take to cancel a debit order and refund me.

Please call me on ********** 731

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2018, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team