Not supplying of itemised billing report

I have requested an itemised billing report for the duration of the past 9 months, but Vodacom has yet to give me any feedback. I have sent through an email request to [Email Removed] twice with the request to supply the requested billing for the period. I have phoned the call centre more than 3 times yesterday. Still no response. Apparently the system is always down or the call is logged at the \back office\" where nobody has a contact number for.<br> I need these itemised billing. I have the right to know what I have been billed for don't I?<br> My reference number is: EC-04T4-3ZFRSL Itimised billing request."