WW
Willie W

1 reviews | Active since Aug 2011

17 Feb 2017, 17:43

Not Sticking to their Word

<p>Cancelled my Contract, instructing Sosagani Ref number 1- ********** 82236 to take my number out of service 310117 to wich she 100% agreed, please listen to the recording. Come 010217 my number is suddenly a prepaid, NOT what was agreed upon. On top of all this I received an Invoice for R0.41 for the issuing of the Invoice.<br /><br /></p> <p> </p> <p>Take the number OFF the network, I'll use the Invoice in the Toilet.</p> <p> </p> <p>PLEASE only contact me if you have listened to the recording AND the number has been removed from the Network-------</p>

0
Replies (3)
Vodacom
Vodacom's reply18 Feb 2017, 09:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

WW
Willie W's update18 Feb 2017, 14:09
Reviewer Update

Maybe whoever posted above cannot read--------- Take my number off your network, what is so hard to understand!!!!!!!

Vodacom
Vodacom's reply20 Feb 2017, 08:46
Official

I have requested for the number to be deleted.