yH
yolande H

1 reviews | Active since Apr 2016

19 Apr 2016, 13:44

NOT SO FAST TO PAY YOUR MONEY BACK

A large amount was deducted from my bank account via debit order due to an incorrect data account. A credit note was issued after a month of fighting. I was told to submit bank statements with proof of the amount deducted in order for them to reimburse me. Still no feedback despite various efforts. And obviously still no refund.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2016, 14:26
Official
Hello yolandehayton,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team