Not so clever Felicia

I ordered a Fibre solution through Vodacom.

They “offered “ me free LTE worth 100gig until my Fibre was connected.

Vuma has already installed the Fibre connection and I still haven’t received the temp access or modem. On the email I received I was instructed to call ***. Lucky for me inefficient, *********** and rude Felicia answered the call. Firstly she doesn’t listen to understand she listens to respond which would have been alright if it was not utter uneducated and stupid nonsense. Her ever stupid self then proceeded to say I must respond to the email I received confirming my order (which is a no-reply email address by the way).

Ranted and enjoyed the sound of her voice then claimed to put me through to RAM.

I’m not even going to waste my time. I need Felicia’s manager to draw her a picture that will explain that Felicia needs to ensure I have my modem delivered to me by 12:30 today or she must personally cancel my order and call me to tell me once it’s complete.

RAM tracking number: A***