1 reviews | Active since Apr 2019
Not safe with vodacom
Last week on the 25th March my cellphone had no network for the whole day then the following day i decided to follow up with vodacom customer care where i was told that there was a sim swab and the number was ported to another network so they are unable to help me. I then went to cellc and informed them that the port was unauthorized then they cancelled it then i went back to vodacom again to reinstate my number and informed them that i know nothing about any sim swab they know that this was done **********ly.
Now because of the lack of safety with vodacom all my money in the bank is gone.
Now today my phone is not working again only to find out that there is another sim swab done, my cell number is ********** 905.
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
