LB
Lian B

1 reviews | Active since Oct 2013

29 Aug 2016, 12:06

Not reviewing my account

<p>A couple of months while back, i asked a vodacom representitive to review my acount becuase they are deducting too much money from my bank account. They told me the first three months from switching to a new contract that they will deduct the money for administrative reasons, but they continue to deduct more money from my account.</p>

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Replies (1)
Vodacom
Vodacom's reply29 Aug 2016, 12:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team