AV
Andrea V
1 reviews | Active since Oct 2012
16 Mar 2016, 20:58
Not returning call/Terrible service/ refund
Again ***/50 are not available even promised consultant will phone me I have not been contacted. Credit received for wrongful charge for actual free service, BUT what about the wrongful charge for laptop. I am still waiting for my refund! I have never had this experience with Vodacom you are damaging your image or does your customers not count. I need this resolved ASAP
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Vodacom's replyOfficial
17 Mar 2016, 08:29Hello Aldevil,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply17 Mar 2016, 08:29
Official
Hello Aldevil,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team