DK
Dewald K

1 reviews | Active since Mar 2009

28 Oct 2015, 11:19

Not responding to Emails

Hi, your customer care department changed my surname incorrectly after getting married, I tried to speak to a team leader and eventually was asked to email <br> The documents to Nathan Julius, which I did. To date he has not responded to my emails and have sent another with a \read"receipt"

0
Replies (1)
Vodacom
Vodacom's reply28 Oct 2015, 15:07
Official
Hello quick77,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,