Not resolving issue & telesales

<p>On 20 May 2017. I called 114 to query about content services. I get to a agent & she helped me & stated that the services has been canceled. However the next day I check it was billed again. So I called on 21 May 2017. Spoke to a gentlemen & he helped VERY well. He explained to me if I got a sms about the query the day before which I said no cause I was on the phone agent. Which I told him that she assured me that it was done. So he did canceled the WASP services & I received the sms. Which it was billed for R20. I mean this is dissappointing that I had to call twice. </p> <p> </p> <p>Anther issue on 22 May 217 where I received a call from the following claiming that they are Vodacom: + ********** 9492. The lady was telling me about data. Which I said very nicely that I am not interested I am happy for what I have. She forces me again to listen which at this point I was getting aggitated & irritated cause its taking my working time. I said nicely again I am not interested. The she was upset that I didnt give her chance to explain at this time I was REALLY ****ED OFF & I had to raise my voice to make it clear to her that I am not i nterested. </p> <p> </p> <p>Kindly please investigate this. Cause when a customer says no then it means no. Not forcing & etc. </p> <p> </p> <p>Thank you. </p>