Not reposnding to Vodacom SA Request to Store

Good day<br> <br> <br> Job Number: ***9<br> <br> With a very extensive long complaint and non performing service, Abigail from the Vodacom Store was requested by Divan on Friday to send the phone asap to ARC and not to Potch. Abigail has by Thursday and Divans confirmation not yet sent my phone back to him for a CPA claim.<br> <br> This is a deliberate attempt to delay the process of which I have no device now, my device is either still in store or in transit, but as per Abigail on 18/12 at 14:30 she must find out where the phone is. below the emails<br> <br> From: Cloete, Divan, Vodacom South Africa <br> Sent: 11 December 2015 11:40 AM<br> To: Vodacom Shop Brooklyn (Retail)<br> Subject: RE: MR J KRUGER - - SAMSUNG GALAXY S6 EDGE GOLD<br> <br> Hi Abbigail,<br> <br> Yes, please send the device as soon as possible.<br> <br> Kind regards<br> <br> Divan<br> <br> From: Vodacom Shop Brooklyn (Retail) <br> Sent: 11 December 2015 11:38 AM<br> To: Cloete, Divan, Vodacom South Africa <br> Subject: RE: MR J KRUGER - - SAMSUNG GALAXY S6 EDGE GOLD<br> <br> Good morning sir<br> Can I send this device today?<br> Abbigail Knoll<br> Admin<br> +***7 <br> Abb