Not Removing ********** Contract from my Credit Report

It has been a year and you STILL have not removed the ********** account from my credit report. I have requested this to be done over and over again! I am wasting my time trying to fix a mess that YOU made. It is not my fault you do not check ID's correctly. It is not my fault you gave away a R20 000.00 phone.

Send the request and necessary documents to the credit bureaus to get your contract removed from my credit report.

This time, please do not send your generic responses on e-mail and on this platform. I want to be cc'd in the mails you send to the credit bureaus.