MN
Mandla N

1 reviews | Active since Nov 2014

03 Jul 2015, 05:27

Not reliable, more especially if it suits them

I am so ****ed of, all of the sadden data bundles finishes & my internet usage sucked my airtime.<br> <br> #vodacom is not sending SMS's anymore alerting ppl that data is about to dry out. They are doing deliberately, *****'s. NXN <br> <br> I think, it is time to move out of this ridiculous & opt for better services elsewhere. The cheap explanation was even lame saying the system don't often pick that I ran out of bundles. Why the very same system when I am out of airtime don't register so & allow me to call? As it is not systematic.<br> <br> This is bull period.

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2015, 08:58
Official
Hello nekumandla,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team