TF
Tiaan F
1 reviews | Active since Dec 2019
09 Feb 2021, 08:35
Not releasing a fibre line
We moved in at a new address. The previous tenants' ISP provider was Vodacom. For more than a week now Vodacom has not released the line to VUMA so we can't connect to our ISP. Phone calls and emails remain unanswered.
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Vodacom's replyOfficial
09 Feb 2021, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2021, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team