tM
tania M

1 reviews | Active since Jul 2011

30 Aug 2016, 11:07

not receiving sms's

<p>logged a query at the eastgate customer care centre on 9 Aug regarding my sons cell phone data account and the fact that he is not receiving the sms to say he is low on data. I received the data report 25 Aug after phoning to follow up but no response to the fact he is not receiving sms from Vodacom.</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,