1 reviews | Active since Feb 2010
Not receiving remaining data SMS notifications
<p>What a perfect way to squeeze some extra money out of your customers.</p> <p>Vodacom has now caused unplanned use of about R100 to R150 of my airtime as they did not send me a sms notification as they state they are supposed to do on their website :<br /><br /></p> <p>http://www.vodacom.co.za/vodacom/services/data/concerned-about-your-data-usage</p> <p> </p> <p>Please advise a way foreward to get my airtime refunded ???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
