DV
Dedrei V

1 reviews | Active since Jan 2024

14 Jan 2024, 13:47

Not receiving otp for paypal login via vodacom

I will give zero stars if I could. I am not receiving otp from paypal due to vodacom. I did call vodacom and the agent told me to get a letter from paypal to confirm that I am not receiving the otp on my sim number. That is not a solution. Paypal are aware that the problem is with vodacom. I searched it on Google and other people are experiencing the exact same problem as I am. My money is now in paypal and I can not access my funds. It's Jan and I need that money but vodacom can't be bothered.

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Replies (1)
Vodacom
Vodacom's reply14 Jan 2024, 17:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team