1 reviews | Active since Sept 2016
not receiving Incomming calls first time
<p>After about 20 calls to Vodacom customer care line my and my wife's Iphones still does not recive incomming calls first time. i end up with a bunch of misssed calls which did not ring and it costs me a lot of money to phon back everytime. This problem started uccuring in february this year. Vodacom resets my account on their side and then for a few days it works. After that the old problem comes back again.</p> <p> </p> <p>I went to Jacaranda Vodacom and they had the account reset. that worked for afew hourts that time. Hattfiels Vodacom technical support and they gave me a solution that lasted about 2 weeks.</p> <p> </p> <p>In 8 months vodacom could not resove the problem.</p> <p> </p> <p>Hendrik</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
