NOT RECEIVING FEEDBACK: SR*** FDAP ***** Alert for ENS Team: Possible ***** incident by ***@105.246.9.59

<p>From: Mike Potts <br /> Sent: Monday, September 19, 2016 7:26 AM<br /> To: 'Mashinini, Thabo, Vodacom South Africa'; 'Caroline potts'; ********** <br /> Cc: ********** ; VB CSOC VoIP ***** &1st Line; Caroline Potts ********** Jansen Van Rensburg, Louw, Vodacom South Africa<br /> Subject: RE: SR160 ********** 33 FDAP ***** Alert for ENS Team: Possible ***** incident by ********** ********** <p> </p> <p>Dear Thabo</p> <p> </p> <p>I enclose a photo of the history of calls from my VoIP phone which clearly reflects local calls and none to Botswana on the 14 Sept 2016 from 14/09/2016 01:30am - 02:50am.</p> <p> </p> <p>Please advise progress on this ***** and let me know what systems and security protocols Vodacom has in place to prevent the hi-jacking of my fibre optic line in this manner.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Mike Potts</p> <p>Financial Director</p> <p>Tel: +27 (0)11 ********** • Fax: +27 (0)86 ********** </p> <p>Cell: +27 (0)83 ********** • ********** <p>www.vukile.co.za</p> <p>One-on-Ninth Building, Cnr Glenhove Road and Ninth Street, Melrose Estate</p> <p>P O Box 2234, Parklands, 2121</p> <p> </p> <p> </p> <p> </p> <p>Please consider the environment before printing this email</p> <p> </p> <p>From: Mashinini, Thabo, Vodacom South Africa ********** <br /> Sent: Wednesday, September 14, 2016 8:40 AM<br /> To: Mike Potts; 'Caroline potts'; ********** <br /> Cc: ********** ; VB CSOC VoIP ***** &1st Line; Caroline Potts ********** Jansen Van Rensburg, Louw, Vodacom South Africa<br /> Subject: RE: SR160 ********** 33 FDAP ***** Alert for ENS Team: Possible ***** incident by ********** ********** <p> </p> <p>Good Mike</p> <p> </p> <p>As discussed, we will keep the line locked while we conduct our investigation and also keep posted on our findings.</p> <p> </p> <p>Kind Regards</p> <p>Thabo Mashinini</p> <p> </p> <p>From: Mike Potts ********** <br /> Sent: 14 September 2016 08:30 AM<br /> To: Mashinini, Thabo, Vodacom South Africa ********** 'Caroline potts' ********** ********** < ********** ********** /> Cc: ********** < ********** ********** VB CSOC VoIP ***** &1st Line ********** Caroline Potts ********** ********** Jansen Van Rensburg, Louw, Vodacom South Africa ********** /> Subject: RE: SR160 ********** 33 FDAP ***** Alert for ENS Team: Possible ***** incident by ********** ********** <p> </p> <p>Dear Thabo</p> <p> </p> <p>Please contact me at ********** or ********** as the Vodacom IP phone is in my name.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Mike Potts</p> <p>Financial Director</p> <p>Tel: +27 (0)11 ********** • Fax: +27 (0)86 ********** </p> <p>Cell: +27 (0)83 ********** • ********** <p>www.vukile.co.za</p> <p>One-on-Ninth Building, Cnr Glenhove Road and Ninth Street, Melrose Estate</p> <p>P O Box 2234, Parklands, 2121</p> <p> </p> <p> </p> <p> </p> <p>Please consider the environment before printing this email</p> <p> </p> <p>From: Mashinini, Thabo, Vodacom South Africa ********** <br /> Sent: Wednesday, September 14, 2016 8:28 AM<br /> To: 'Caroline potts'; ********** <br /> Cc: ********** ; VB CSOC VoIP ***** &1st Line; Jansen Van Rensburg, Louw, Vodacom South Africa; Mike Potts<br /> Subject: RE: SR160 ********** 33 FDAP ***** Alert for ENS Team: Possible ***** incident by ********** ********** <p> </p> <p>Good day Caroline</p> <p> </p> <p>Please kindly supply your contact details so we can discuss.</p> <p> </p> <p>Kind Regards</p> <p>Thabo Mashinini</p> <p> </p> <p>From: Caroline potts ********** <br /> Sent: 14 September 2016 08:24 AM<br /> To: Mashinini, Thabo, Vodacom South Africa ********** /> Cc: ********** < ********** ********** VB CSOC VoIP ***** &1st Line ********** Jansen Van Rensburg, Louw, Vodacom South Africa ********** Mike ********** /> Subject: Re: SR160 ********** 33 FDAP ***** Alert for ENS Team: Possible ***** incident by ********** ********** <p> </p> <p>Dear Mr Mashinini,</p> <p> </p> <p>We received a call on our Vodacom line at 2am last night. We certainly made NO CALLS ourselves. Please explain how our line could have been used by somebody else? This is very worrying indeed.</p> <p> </p> <p>Yours sincerely</p> <p>Mike Potts </p> <p><br /> <br /> Sent from my iPad</p> <p><br /> On 14 Sep 2016, at 3:35 AM, Mashinini, Thabo, Vodacom South Africa ********** wrote:</p> <p>Good day</p> <p> </p> <p>We have received an alarm for suspicious call activities for VoIP number ********** 787 calling destinations in Botswana from 14/09/2016 01:30am - 02:50am.</p> <p> </p> <p>Please kindly confirm if you do make international calls. As a precaution the VoIP number will be soft-locked.</p> <p> </p> <p>Some numbers that were called include the below:</p> <p> ********** 169025</p> <p> ********** 169024</p> <p> ********** 169027</p> <p> ********** 169026</p> <p> </p> <p>Kind Regards,</p> <p> <br /> <br /> <br /><image001.jpg><br /> <br />Thabo Mashinini<br /> Network Support</p> <p>Customer Service Operations Centre (CSOC)</p> <p>Enterprise Technology</p> <p>Landline: +27 82 1951 Opt 1( SA callers)</p> <p>27 82 ********** ( International callers)</p> <p>Email: ********** <br /> Address: Vodacom Business Park, 1st Floor</p> <p>082 Vodacom Boulevard, Midrand 1685<br /> www.vodacom.co.za</p> <p> </p> <p>Sent through Vodacom's Superfast network</p>