VN
Vuyokazi N
1 reviews | Active since Jan 2020
02 Nov 2022, 21:52
Not receiving data and minutes when purchasing through vodacom app and use bank card
Been buying data and minutes on my vodacom app using my banking card to purchase however I don't receive them, last month it happened 3 time and today i bought minute but nothing came through.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Nov 2022, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2022, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team