PO
Pauleze O
1 reviews | Active since Mar 2009
01 Aug 2015, 20:37
not receiving data
This is the second month i have trouble getting my wi-fi data. Its late on the first day of the month AND NO DATA AS AGREED TO IN CONTRACT!!! HOW MUST I DO MY WORK????!!! GET YOUR ACT TOGETHER!!!! AND START GIVING BETTER SERVICE TO PEOPLE WHO PAY!!!!!
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Vodacom's replyOfficial
02 Aug 2015, 12:37Hello pauleze,
On behalf of Vodacom, kindly accept our sincere apology for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence. We can confirm that the problem has been resolved.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence. We can confirm that the problem has been resolved.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
Best regards,
Vodacom's reply02 Aug 2015, 12:37
Official
Hello pauleze,
On behalf of Vodacom, kindly accept our sincere apology for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence. We can confirm that the problem has been resolved.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence. We can confirm that the problem has been resolved.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organization.
You may email us on *** or contact us on 082111 (free from a Vodacom sim) should you have any enquiries.
Regards
Consumer Website Team
Best regards,