PR
Pieter R

1 reviews | Active since Sept 2018

30 Sept 2018, 17:26

Not receiving any sms's.

For the past week, I haven't been able to receive any sms's. Message center number is correct, followed several tutorials, including: putting my sim in a different device, restarting the phone, disabling location services, uninstalling recently installed apps...

0
Replies (2)
Vodacom
Vodacom's reply30 Sept 2018, 17:55
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Oct 2018, 11:58
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, you've advised that your query has been resolved.

Regards
Consumer Website Team