Not receiving Airtime

<p>We took out a bundle contract on the 9th of July 2016. The one with 2 phones, the one phone should get R200 airtime and the other R55. Up until today, after lots of time, diesel and phone calls, we have not received the R55 on the 2nd phone, it is now R220 that we haven't recieved. BUT they are quick to take our debit order every month!!!!!!!! And you try and try and sort it but nothing comes from it!</p> <p> </p>