Not receiveing monthly statements-over 6months

Dear Sir,<br> <br> I have not been receiving my monthly statements for over 6 months,via email. The last time that I received a statement was in May this year, and this was due to the fact that I had requested it, telephonically.<br> I have on several occasions made Vodacom aware that I am not receiving my statements, via email however they maintain that my email address is correct. <br> I continue to pay the average amount due on my account and on a few occasions find myself paying in short.<br> Instead of Vodacom emailing me the statements,they continue to bombard me with automated messages on a daily basis requesting payment. I refuse to pay now, as I also emailed the Vodacom complaints department on Tuesday this week, and to date I have not received a response. I am not prepared to call them and request a monthly statement. Surely we are paying for a service and that should include provide us with the correct billing information on time. Due to their incompetency, my credit record will be affected.<br> <br> I am appalled with the service they provide and I am definitely taking this to the next level.