1 reviews | Active since Feb 2010
Not Providing Service
Took out a new contract with them on Monday 30 October 2017 To date (11days) they have not provided any service. Online sales keeps telling me it had been escalated, but can’t tel me by when it will be sorted. Come month end they will deduct money for 2gigs data 50 minutes airtime and 25 sms and will ***** the data that i have not used.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM