Not only disgusting service but a total lack of morals or ethics by the management of Vodacom

Vodacom fibre been down since 23rd December and the lies that are told are disgusting. As I'm in a Retirement complex this means not only is the internet affect but the internal telephone, USED FOR EMERGENCY to call the duty sister, among other applications as well as DSTV who ***gyback onto the fibre system are also down. We have been told that it will be up in 24 to 48 hrs a lie That the 24 to 48 hrs means that a technician will be given the complaint in that time - a lie That it has been escalated ( this more than once) - a lie That we had sent an e-mail saying it was fixed ( they can't produce the e-mail as there wasn't one - a lie Don't worry I'm in charge and will get back to you tomorrow morning ( This last night) - another lie Now another message saying "our records indicate your query - note not complaint - is in the hand of our support team another lie Our team will be in touch as soon as feedback becomes available. What happened to the promise that they would be in touch this morning? Therefore this is another lie