CC
Charmaine C
1 reviews | Active since Jan 2019
30 Jan 2024, 16:41
Not more a month, but Yes terms and codition said so
They phone me to upgrade my contact, I did ask will I pay MORE and the lady said NO!!!!!!!!!!!!!!!. Three months do the line Vodacom said she said did not say I am going to pay less. Because I said yes to the terms and conditions, (She said I will not apy more, then yes) they as Vodacom is right. So tell me if I ask will I pay more and now pay almost R700 more a month, Am I paying more? Worst Worst service as a loyal custemore for over 15 years, I can not wait for my contact to run out. I am going to an other provider, who do not lie!!!!!!!!!!!!!!!!
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Replies (1)Vodacom's replyOfficial
31 Jan 2024, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2024, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
