1 reviews | Active since Nov 2019
Not making this customer smile...
Well, I am still complaining as per my previous review as the issue has not been resolved, yet! Since a Vodacom salesperson never called me back as promised by the on-line representative, I went to the Vodacom shop in Kolonnade to have them sort it out f2f. The consultant who helped me was very helpful even after we battled for more than 90 minutes to get some joy from Vodacom. We have finally app**** for my new contract, but after one week, nothing has happened. How long does it take to open a new contract??!! Oh yeah, after posting my unhappiness on Hellopeter, it took Vodacom 3 days to call me to find out what I am unhappy about... And in the meantime, I still have to buy airtime and data because I do not have a contract. Eish, Vodacom!
