1 reviews | Active since Apr 2017

21 Apr 2017, 08:42

?????? not making sence

<p>After 14 days of struggling to fix a problem on my cellphone contracts i received credit R3489.50 in my account. After investigating i only have R364.65 in vodacom account. Vodacom debited my account on 4 April 2017 with R2114.59. ?????? </p> <p>Yesterday i have been transfered from one department to another about 5 times????</p>

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Replies (2)
Vodacom
Vodacom's reply21 Apr 2017, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 May 2017, 14:29
Official

Hi Lieze

As discussed, this matter has been resolved.

Regards,

RJ

Best regards,