Not interrested in customers or their well being

We've been having problems with vodacom signal at a lodge just outside Lephalale Limpopo. I have phoned <br> Vodacom customer care at least 3 times per week for the last month, each time they log a complaint and someone will phone me, and each time a week later I get a sms from vodacom saying that my problem has been dealt with and the query has been closed. Needless to say no one has been in contact with me and no one has been to the lodge as promised. Then I went to the Vodashop in Lephalale Mall only to be told there is nothing they can do. And being a Doctor and having all my contracts at Vodacom it poses a problem because I can't be reached for emergencies, but clearly that is not a concern for Vodacom. <br> <br> MTN was immediately willing to assist us when we were just having internet problems with one of the phones, which makes you wonder who really cares about their customers between the two.