Not Interested

I cancelled my contract with Vodacom when it expired (after 24 months) on 9 January 2016 - I transferred and ported my number to MTN on the same day. When I contacted the Vodacom call centre to confirm that my contract had been cancelled, I was told that they created a 'dummy' number for me and that the full monthly subscription for January would be payable. I indicated to the lady that I did not ask for a dummy number but in any event I was no longer with Vodacom, so how could they offer me any service.<br> <br> I expected to pay a pro-rata amount of the January subscription amount (i.e. to the 9 January) but was told that was the way it was. <br> <br> Totally unacceptable & I expect a refund for the period from 10th to 31st January 2016