LM
Lerato M

1 reviews | Active since Sept 2013

21 Aug 2016, 07:44

Not impressed with the network

<p>From Friday morning the 19 August I haven't been able to receive calls and sms's. They keep telling me it's a "network" problem. Why does it take more than 48 hours to resolve this? I am very angry because I can't receive calls and sms's. This is such an inconvenience. They not even apologetic or bother to provide feedback. </p>

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Replies (1)
Vodacom
Vodacom's reply22 Aug 2016, 05:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team