KM
Karabo M

1 reviews | Active since Nov 2016

16 Nov 2016, 16:30

Not Impressed

<p>I Purchased airtime from Shoprite this afternoon, at 13:18 and tried to load it, however I was told the voucher has been used, I called Vodacom and was told the voucher was used and I need to refer back to Shoprite? </p> <p>Shoprite says they cannot do anything and they don't refund, I wasn't even told what time the voucher was used or even on which number??? </p> <p>Voucher number: ********** 3848</p> <p>Pin: ********** 92215</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,