Not impressed

<p>I took out two cell phone contracts in 2014, they expired this year in july . Since then I have had to battle to get the expired contracts cancelled. I called the call centre, I was directed to new sales, customer service, accounts and no one taking ownership to help me. I hung up a few times because I can't wait the whole day for someone to help me and give proper advise. It's frustrating calling and hearing, "sorry mam please call xyz, then call, I can't help etc etc...." now today I called and I was told I have a back payment and hence them still taking money from me. How this is possible no can explain because I never missed a payment once. This is typical when you buy things go quick and you want the deal now I must fight over my own money.</p> <p> </p>