1 reviews | Active since Jan 2012
not impressed
Nashua Mobile closed down , i had a vodacom contract with them, i took up insurance as well, which included ecess buster , due to the company closing down i had to move to vodacom customer care , upgraded my insurance , since i had an iphone now.<br> <br> dec iphone was ****** , due to them still billing me for excess buster i assumed i would not have to pay the R900 excess , but was told the excess buster does not apply... <br> <br> if it didnt apply why would you charge me for it them since i was moved from nashua? thats the contract i had with them and thats what i should still be liable for as a customer.<br> <br> now im stuck without a phone , even though i have been a loyal customer , who took insurance to avoid such things. <br> Vodacom , im so moving once my contract is done if this is how you do business. i took excess buster so i would not have to worry about ensuring i have money for excess , cause anything can happen and money is not always available immidiately.
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Your enquiry will be investigated and further feedback will be provided in due course.
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Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
