FS
Faywin S
1 reviews | Active since Aug 2019
11 Mar 2025, 07:45
Not impressed
Good day
I would like Vodacom to contact me regarding my phone contract about one and a half month ago the offered me an Honor x6b for 229 p/m with the insurance I took it comes to R315p/m I was shocked when they emailed me my statement yesterday that showed R2500 was due for end of this month...if that is the case they can gladly come and take their phone that's still in a very good condition or else I would like them to contact me and explain how they got to the amount of R2500 please
My email *** Contact no-*** Id no-***
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
11 Mar 2025, 08:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Mar 2025, 08:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
FS
Faywin S's updateReviewer Update
11 Mar 2025, 10:29Thank you I will be waiting on your call don't take long cause I have to sort this out
FS
Faywin S's update11 Mar 2025, 10:29
Reviewer Update
Thank you I will be waiting on your call don't take long cause I have to sort this out
FS
Faywin S's updateReviewer Update
12 Mar 2025, 09:16Good day
I need feedback on what's the way forward Asap!!please and I repeat I will not pay R2500 I informed my attorneys of this...so if we not going solve this thing in a proper manner be sure that I will be taking you guys to court so am awaiting to hear what is happening Wil u cancel this or what I don't mind sticking to the agreement I made with Vodacom in paying my R229p/m but 2500 Wil never be paid by me and no one will bully me to pay that high amount I've read your bad reviews that you receive people that has more or less the similar problem I have.so call me Asap!so I can hear if we can continue on our agreement or not and if not come take your device and we move on and I thank you
I need feedback on what's the way forward Asap!!please and I repeat I will not pay R2500 I informed my attorneys of this...so if we not going solve this thing in a proper manner be sure that I will be taking you guys to court so am awaiting to hear what is happening Wil u cancel this or what I don't mind sticking to the agreement I made with Vodacom in paying my R229p/m but 2500 Wil never be paid by me and no one will bully me to pay that high amount I've read your bad reviews that you receive people that has more or less the similar problem I have.so call me Asap!so I can hear if we can continue on our agreement or not and if not come take your device and we move on and I thank you
FS
Faywin S's update12 Mar 2025, 09:16
Reviewer Update
Good day
I need feedback on what's the way forward Asap!!please and I repeat I will not pay R2500 I informed my attorneys of this...so if we not going solve this thing in a proper manner be sure that I will be taking you guys to court so am awaiting to hear what is happening Wil u cancel this or what I don't mind sticking to the agreement I made with Vodacom in paying my R229p/m but 2500 Wil never be paid by me and no one will bully me to pay that high amount I've read your bad reviews that you receive people that has more or less the similar problem I have.so call me Asap!so I can hear if we can continue on our agreement or not and if not come take your device and we move on and I thank you
I need feedback on what's the way forward Asap!!please and I repeat I will not pay R2500 I informed my attorneys of this...so if we not going solve this thing in a proper manner be sure that I will be taking you guys to court so am awaiting to hear what is happening Wil u cancel this or what I don't mind sticking to the agreement I made with Vodacom in paying my R229p/m but 2500 Wil never be paid by me and no one will bully me to pay that high amount I've read your bad reviews that you receive people that has more or less the similar problem I have.so call me Asap!so I can hear if we can continue on our agreement or not and if not come take your device and we move on and I thank you
FS
Faywin S's updateReviewer Update
18 Mar 2025, 13:45Thank you
Can I now please have my invoice for this month please
Can I now please have my invoice for this month please
FS
Faywin S's update18 Mar 2025, 13:45
Reviewer Update
Thank you
Can I now please have my invoice for this month please
Can I now please have my invoice for this month please