lW
laura W
1 reviews | Active since Feb 2016
02 May 2024, 13:25
Not honouring a cellphone contract
I just upgraded my contract & the new contract was offered to me @ R779pm. When the contract came all of a sudden it was now R820 pm. I called about this & was given the runaround being passed from one department to the next. They basically are not honouring the agreement & being a pensioner I work on a budget.
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Vodacom's replyOfficial
02 May 2024, 14:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2024, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team