RS
Regan S

1 reviews | Active since May 2017

01 Jun 2017, 03:17

Not honoring contract advertised

<p>I went to the Vodacom department at Dion Wired Tygervalley to upgrade my Vodacom contract after I saw the latest catalogue only to be advised that they made an error in the printed and online media that the contract is not 24 months but 36 months. Upon my visit to store I noticed that instore and online catalogue still wasn't rectified . To top it all off the contract they gave me stated the contract period is 24 months. They refused to asssit me and honoring their commitment.</p> <p>This is misleading advertising and for sure I will never buy anything at Dion Wired.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team