TM
Thandile M
1 reviews | Active since Jan 2020
18 Apr 2024, 10:59
NOT HONORING A REQUEST TO RELOCATE MY FIBRE CONNECTION
I requested a relocation of my fibre box and installation on the 29th of March and I was advised that it takes a month. I have been literally on the phone with Vodacom on a daily basis. They have STILL NOT DONE THE RELOCATION ADN THEY ARE JUST SENDING ME FROM PILLAR T POST
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Vodacom's replyOfficial
18 Apr 2024, 12:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Apr 2024, 12:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team